EXPERT OPERATIONS GUIDE

Maintaining a strong take-out and delivery service has never been more important. For your business to be successful, it is vital you run a smooth and high functioning operation from preparation back-of-house right through to consumer enjoyment.

This Expert Operations guide offers top tips and suggestions for restaurant owners and operators looking to make positive changes to their business models and excel in take-out and delivery.

ADAPTING TO-GO SERVICES

Re-assign waitstaff to handle orders and manage delivery.
Introduce contact-free delivery option and leave a space in ordering for form consumers to leave instruction for driver.
Check if you have an option to organize Drive through!

CONSUMER EXPERIENCE

Adjust your menu to dishes that travel well- using products designed for delivery.
Add small incentive reminding of your restaurant identity.
Carefully place products in the packaging so they don’t get ruined in delivery

TRAFFIC DRIVING IDEAS

Show support to the community by offering special discounts and offers. For example: 50% off for first responders or Kids Eat Free.

EXPERT PRODUCTS

Ensure high quality and consistency in your takeaway and delivery orders thanks to our premium selection of French fries, Potato specialties and Appetizers that are specially selected to travel brilliantly

**Consumers have tested SureCrisp™ Fries over uncoated and coated competitor fries in real delivery conditions* and guess what?**

	would like to consume SureCrisp™ fries again!*
	of consumers found SureCrisp™ crispier that major coated fries*

^{*Source : Sensory test made on panel of 80 consumers by external institute Axens in Lille (France) in July 2019, after 20 minutes holding time in a closed delivery bag.}

WOW WITH AMAZING APPETIZERS!

Appetizers are great menu additions to boost profits, bring something new and fun to menus and act as perfect ‘up-sell’ items to increase average ticket price.  But it can be difficult to get them right... here are out top tips to serve sensational appetizers: 

1. ENSURE PROPER STORAGE

Poor product storage can cause bad texture and loss of coating

2. ALWAYS COOK FROM FROZEN

For best results, pick the products directly from the freezer

3. PACK THEM CORRECTLY

Ensure products are packed in insulating packaging to retain heat

DELIVER QUALITY FRIES

Moisture removal and heat retention are the biggest challenges when it comes to delivering top quality fries.

Here are our top tips to keep your fries perfect on delivery:

ESSENTIAL PREPARATION

Cook fries on demand: to ensure longer crispiness
Don’t exceed maximum basket fill: to ensure right internal texture and crispiness
Ensure oil is heated to correct temperature before frying
Hold under heating lamp for no longer than 5 minutes before packing

THE RIGHT PRODUCT

Use McCain SureCrisp^TM fries for good holding time and crispiness for up to 20 mins!